PROFESSIONAL IT SUPPORT

Looking for outstanding outsourced IT and telecoms support whilst reaping the benefits of onsite support?

When you appoint Link ICT, we become part of your team by working onsite to provide tailored IT and telecoms support.

Your organisation benefits from having access to expert technicians who can problem solve and help your team understand and use IT to its full advantage.

What we do

IT Services

Our wealth of knowledge and expertise allows us to offer services across telecoms and connectivity, audio visual, networking and risk management. We can ensure that your organisation is prepared for whatever the future holds.

Managed Support

A managed support retainer offers an affordable way to guarantee a regular support slot from a dedicated technician who will be on-site at agreed intervals tailored to your needs.

Product Procurement

Working with a number of leading partners including HP, Microsoft, Google and Clevertouch, we can offer competitive product pricing to suit your budget. Our prices are clear and there are no hidden costs or sales pitches.

WHY CHOOSE US

Client Focused

Our technicians are passionate about meeting your needs with a ‘nothing is too much trouble’ approach. Our technicians pride themselves on building long-term relationships so that staff feel confident to approach them about any ICT or telecoms issue.
We take ownership of problems and go above and beyond to provide the best possible levels of service.

Adaptive

With over 15 years’ experience we have shown that we are able to evolve and adapt in the ever-changing world of technology. We are able to bring up to date knowledge to all our clients, adapting our approach to your needs.

Comprehensive

We also have a comprehensive offer of additional services, from phone systems to cloud computing. Acting as a single point of contact, our knowledge of your company can help us recommend the right products for your needs. Our technicians can support through the procurement process – recommending product solutions, installing and providing ongoing support.

can’t find what you are looking for? Give us a call and
our team of specialists will be happy to help

TALK TO OUR SPECIALISTS

What our customers say

"We have worked with Link ICT for over 10 years now as a school. Our previous provider was unreliable and made ICT across school difficult. I can say that working alongside Link ICT they have revolutionised the way that IT is used across school. Our systems are reliable and agile; there is clear strategy about its future direction; issues are resolved swiftly 24/7 365 days of the year. This has made staff and pupils alike comfortable and confident in using IT across the school improving the quality of teaching and learning and being a factor that has supported the quality of delivery and student support across the school. I recommend Link ICT without any reservation as a company that are reliable, trustworthy, and supportive of education and its users."

Mr Neil Wilkinson, Executive Headteacher of The Bemrose School

"I've been working with Link ICT since 2017. They were recommended by staff at the City of Derby Academy when the school transferred into our MAT (They'd previously provided support there before joining their former Trust). I'm really pleased we went with the recommendation. Since then we have gone on to use them for IT support within all four of our primary schools, and additional support for another one of our secondary schools. They have a 'can do' attitude, and just get on with the job. They have excellent technical knowledge, and if they don't know the answer there and then, then they'll go and find out. The staff in the office are also super helpful as I'm always getting them to generate quotes for things. Their prices are competitive, but they are not precious about you using a different supplier for hardware and them still installing it, if you find it cheaper elsewhere. We view Link ICT as part of the team, we invite them to our support staff INSETs and they join in with staff football at CoDA! I'm sure you would receive excellent service from them too!"

Mr Rob Tuck, Creative Technologist, QEGSMAT

"Link ICT have worked as our IT support company since January 2015. Since then they have provided an excellent level of service and have helped us successfully become a school with a strong It network and structure. They work in advance letting us know what future developments we need to be aware of to ensure that we keep a secure and stable IT structure across the school for our 60 staff and 420 children. They respond rapidly to technical support requests. Many of the IT goods and hardware that we purchase are done so after obtaining at least three quotes, of which one is always from Link ICT. We consistently see that Link ICT always provide us with competitive quotes and are often able to come in cheaper than the others. In relation to technical support and the service level agreement we have with them they provide excellent value for money for the time every week that we have staff on site and the 7 day a week remote support we have access to. As well as providing excellent IT support all the Link ICT staff I have worked with have always been polite, helpful and friendly. The staff that come into our school on a weekly basis have become part of our staff team and family."