Which business telephone system should I choose

A reliable commercial telephone system is key to effective communication across all organisations. However, choosing the right system and hardware equipment very often means getting expert advice from specialists to ensure it is configured to meet your needs.

If you are considering installing a new commercial phone system or upgrading existing telephone system we are here to help you to choose the right telephone system for your needs and will ensure the transition to the new system is as hassle free as possible.

Also, BT has announced that in 2025, it plans to switch off their analogue phone lines which means now is an ideal time to upgrade to a new, digital telephone system.

The replacement alternative for traditional analogue phones are SIP (or VOIP) phones. These telephones are internet based and allow you to integrate your phones with your IT network. If you chose to procure a telephone system through Link ICT we procure the hardware and complete the networking needed to get you up and running quickly and painlessly. We will ensure that you have the correct router and network switch to get the most out of your telephone system in terms of reliability and efficiency.

We procure the latest telephones for our customers from our trusted providers such as Yealink. We recommend Yealink products as they offer a lifetime warranty which provides peace of mind to our customers that damaged or faulty equipment will be replaced quickly.

We also offer our customers the option of purchasing their hardware outright or integrating the cost of phones within their monthly telephone contract.

Customers using Link ICT telephone systems also have the option of using us to procure 3CX licenses on their behalf. Our longstanding relationship with 3CX means that we can purchase the software with significant cost reductions.

By using 3CX software we can arrange for multiple simultaneous lines and allow for easy call diversion which enables staff to transfer calls and work remotely whenever needed. 3CX software also allows for call tracking and reporting, ensuring that you are getting the most out of your telephone system.

If you’re looking to ensure that your organisation benefits from the latest telephone system please get in touch today.